The machine is fantastic!
Joe is a great service tech and worked well with Brian. Joe did not see a point in staying 2 days for the startup and commissioning since Brian had a good understanding of the conversion process of the jobs.

Respectfully,
James J Meyer

- Meyer’s Gauge CT USA

Farrukh,

Thank you for all your help getting the system put back together properly. Reseating the APEX board did the trick. Everything is functional again. I have recalibrated the lasing area as all of the moving of the system had shifted things and we are back to a completely functional state.

Thanks again for all your help.

- STMicroelectronics

Hi! First of all, thanks for helping us out with the laser components replacement. Your support has been excellent!

- Morgan Advanced Materials

Thank you so much for you help, to get the laser marking system running again, you guys have a great customer service and in future if we require a laser marking system, CONTROL LASERS would be surely our first choice.

- Borg Warner

Kelley, Hello, I want to thank you (and all who helped) for supporting us (Bosch) during our downtime situation. Your support was above and beyond standard support. Our laser is back up and running as of 12:00pm on Monday. A special thanks to Joe, Jim, and Farrukh for your support over the phone troubleshooting the problem.

- Robert Bosch LLC

Sumedha, I want to take the time to acknowledge Anton’s expertise. He was able to fix this problem that I have been struggling with for some time. This machine is very fast. I truly appreciate getting this unit back up to speed.

- Emerson

Kelley, thank you for all of your effort. It’s noted that the service we got was excellent on your behalf. From all of us at the GE site here in Houston, Thank you!

- GE Electric

Thank you for your concern and quick repair of our laser lens. We were able to bolt it back on and now production has resumed full force. Thanks again for your speedy recovery time and your assistance in getting us back up and running.

- Baldor

I wanted to reach out again and thank you for all the hard work CLC put in the last year. The whole team here appreciated the level of effort you were able to provide.

- Yeti

Farrukh, Thank you and the team for the outstanding job performed on the upgrade of our F-20 laser marker. We were able to complete the electronic upgrade without any lost production time. The laser works great. Thanks again!!!

- Capitol Manufacturing

We received the part last night and installed it. The unit has been working without issue for almost 3 shifts now, so I believe the prescribed repair fixed the unit. Thank you to you and your team for getting this turned around so quickly.

- Hoerbiger

Hi Farrukh, I would like to express my appreciation on the excellent job James did for us. He made the tool work and resolved the trench issues that we had for four years. Thanks for his and your support.

- Skyworks

We’re getting about 10% faster etching speeds now.

That’s a huge gain for us!!

Thank you!!

Kevin Haas

President

 

 

- National Band & Tag Company

Hi Farrukh,

I just wanted to follow up and thank you and James on this repair visit.
Particularly, want to note James’ professionalism on getting the repair done quickly/accurately and his patience in answering our questions. I am sure you already know, but he seems like a very knowledgeable, personable, and dedicated individual and we greatly appreciated meeting him and the support he provided.

We will certainly be in touch for future needs.

- Eurofins EAG Engineering Science, LLC

Just wanted to give my sincerest thanks for all the help and effort you’ve put in with me the last coupon of weeks to get me back up and running and to get my stuff pushed out. I really appreciate it given the enormous move you just did as well.

James got me up and running today and everything is working great.

- DPA CA USA

Farrukh,

Thank you for the fast turnaround on getting the laser up and running!

We really appreciate you guys fitting us into your schedule as quick as you did and the great job Josh did!

- American Tool and Mold

Hello All,

I wanted to say Great Work to the CLC team (Channing, Tripper, Farrukh, and James).

Thank you all your help with our mis-alignment problem.

- Raytheon Technologies

Thank you, James and Team,

As usual, your service is top notch.

- ComplyRight, Inc.

Good morning, Farrukh.

Well, we installed the laser and it’s working beautifully.  Just wanted to say thank you so much for your quick turnaround. It’s good to know that we can count on CLC for exemplar customer service at every turn 😊

I’ll look forward to receiving your invoice for services rendered, Sir.

- COLLINS AEROSPACE /GOODRICH INTERIOR SYSTEMS